Converging paths how fintechs and airlines influence the future of customer experience and the future of technology
At first glance at first, the fintech and airline industries appear to be completely different. They have many commonalities in their rapid adoption of technology and customer-centric approach. Odilon ALMEIDA, and others, have watched how these sectors changed and transformed to meet new demands. This article highlights the fascinating similarities between these two sectors. Incorporating Technological Innovations Airlines and Biometric Technology Biometric technology is becoming increasingly utilized by airlines. This technology not only enhances security, but also improves passengers’ experience. As an example the facial recognition software that’s more sophisticated can help to speed up the process of…
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